QBot Experience Cloud

Great experiences on demand

QBot Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. Just add what you need, when you need it.
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Best Software
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Customer Discount

Great Experiences On Demand

Get all the tools you need to create seamless customer journeys and great experiences that delight your customers, empower your workforce, and boost your operations with our cloud-based, all-in-one platform.

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Flexible, scalable and future-proof

You’re also free to choose the functionality you need and respond to sudden changes and new demands. Add and adapt functionality or scale up – just choose what you want, when you want, and leave the setup, hosting and maintenance of your solution to us.

Customer Discount
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Customer Discount

Fast ROI, low TCO

Get all the tools you need to create seamless customer journeys and great experiences that delight your customers, empower your workforce, and boost your operations with our cloud-based, all-in-one platform.

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The platform to build and operate your ideal solution

You’re also free to choose the functionality you need and respond to sudden changes and new demands. Add and adapt functionality or scale up – just choose what you want, when you want, and leave the setup, hosting and maintenance of your solution to us.

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Customer Stories

The City of Brussels

Discover how the City of Brussels improved public access to its 500+ services and digitally transformed its operations with QBot Experience Cloud.

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Everything you need, on demand

Queue Management
Queue Management

Optimize the customer flow, reduce queues and waiting time and provide a seamless customer experience.

Appointment Management
Appointment Management

Allow customers to schedule appointments online or by phone, distribute workload evenly throughout the workday, and plan your resources in advance.

Virtual Queuing
Virtual Queuing

Let customers wait from anywhere using a mobile device while monitoring their progress in real-time, and send them notifications when it’s their turn to be served.

Queue Management
Business Intelligence

Get real-time information to optimize your operations, along with extensive statistics and reports to help you improve your services.

Appointment Management
Virtual Meetings

Enable customers to connect and get services remotely via a video meeting.

Customer Feedback
Customer Feedback

Capture customer feedback in real-time, and take quick action to optimize business processes and improve the customer experience.

Keep your feet on the ground. And reach for the clouds.

There are clear advantages and added value for many organizations to using a cloud-based, Software-as-a-Solution (SaaS), all-in-one platform:

  • Only pay for the customers you have
  • Always have the functionality you need
  • Flexible, scalable and future-proof investment
  • Setup, hosting and maintenance via Qmatic (AWS)
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  • Quicker to go live
  • Faster ROI
  • Lower TCO
  • Less hassle for IT
  • Always up-to-date
Trusted across industries

Explore our industry solutions

Fill out the form to speak with our customer experience experts to:

  • Explore how Qmatic Experience Cloud can address your pain points and goals
  • Understand emerging trends in your industry
  • Flexible, scalable and future-proof investment
  • Experience a live demo

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