QBot

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The Customer Journey Management platform trusted by leading brands to improve operations, increase profit, and enhance customer and employee experiences

QBot Experience Cloud

Great Experiences On Demand

Get all the tools you need to create seamless customer journeys and great experiences that delight your customers, empower your workforce, and boost your operations with our cloud-based, all-in-one platform.

Explore QBot Experience Cloud

Key Features

All the tools you need to create seamless customer journeys.

Queue Management

Optimize the customer flow, reduce queues and waiting time and provide a seamless customer experience.

Appointment Management

Allow customers to schedule appointments online or by phone, distribute workload evenly throughout the workday, and plan your resources in advance.

Virtual Queuing

Let customers wait from anywhere using a mobile device while monitoring their progress in real-time, and send them notifications when it’s their turn to be served.

Business Intelligence

Get real-time information to optimize your operations, along with extensive statistics and reports to help you improve your services.

Virtual Meetings

Enable customers to connect and get services remotely via a video meeting.

Customer Feedback

Capture customer feedback in real-time, and take quick action to optimize business processes and improve the customer experience.

Trusted across industries

Explore our industry solutions

Healthcare

Education

Retail

DMV

Retail Banking

Government

What our customers say

“I would absolutely recommend it to any public jurisdiction that has a public service center. QBot is a great system for ticketing and queuing and much more”

Breanna Phelps, Service Center Manager

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