ISP Runner Features

Better way to manage your ISP services

Client Management

  • Import PPPoE/Static ID, Password & Profile from Mikrotik.
  • Export PPPoE/Static ID, Password, & Profile from Excel.
  • Add New Client Request.
  • Active, Inactive, Personal, Free, and Left Client List.
  • View Client Profile with All History and Log.
  • Mikrotik Client Credentials Can Be Change From Software.
Client Management
Billing Management

Billing Management

  • Monthly Auto Bill Generate System.
  • Set Payment Deadline & Expired Date.
  • Auto Bill Remainder SMS With Their Bill Amount.
  • Auto Invoice Send To Client Through E-Mail.
  • Billing Date Wise Auto Disconnect.
  • Billing Date Extended Facility.
  • Data Filtering System.
  • Download & Print Billing List (PDF & Excel).
  • Bill Collection & Provide Money Receipt By Pocket Printer by Using Admin Apps

Support & Ticketing

  • Configure the Problem Category as Your Need.
  • Add Daily Complain Informed by the Client.
  • Notify Client Through SMS About Push Notification and Complaints.
  • Assign an Employee to Solve the Problem & Notify by SMS.
  • Calculate the Total Taken Time of Problem Solving
  • Monitor the Total Process & Know the Current Status.
  • After Solved, Notify the Client by SMS.
Support & Ticketing
Multiple Branch Management

Multiple Branch Management

  • Multiple branches can be managed by a ComAdmin.
  • Each branch will get individual credentials.
  • Generate all kinds of reports.
  • Auto Invoice Send To Client Through E-Mail.
  • All customers of each branch will be able to pay their bills through Payment Gateway.
  • All customers of each branch will get an Android app.